To protect your store and limit losses, smart sellers remove returns from FBA to an outside warehouse in Canada for reassessment. Here is the practical process at Soleil Transportation’s Mississauga warehouse that you can use right away.

Why remove Amazon returns to an outside warehouse?

When a customer returns a product as defective, Amazon classes it as “Unfulfillable”. In Seller Central, you only have two options: let Amazon dispose of it, or create a removal order to an address in Canada.

If you choose disposal, you lose the product completely. If you remove it to an outside warehouse such as Soleil Transportation in Mississauga, you get the chance to:

• Check whether the product is really defective.
• Take real photos as evidence for a claim with Amazon if the customer swapped the item or returned an empty box.
• Repack and relabel the item to sell again if it is intact and works properly.

How visual inspection and photography work at the Mississauga warehouse

When you create a removal order from Amazon to the Soleil Transportation warehouse (2446 Cawthra Road, B1U8, Mississauga, Ontario, L5A 3K6), we carry out the following strict checks.

Step 1: Receive the parcel and match its details

As soon as a returned parcel from Amazon arrives at the Mississauga warehouse, staff will:

• Record the tracking number from Amazon.
• Match it against the booking or order number you entered in Soleil Transportation’s online system.
• Weigh and measure the box received.

Step 2: Inspect the outer packaging

Before opening the box, staff check and record its outer condition:

• Whether the Amazon carton or product box is dented, torn or wet, or shows signs of having been opened before.
• Photograph all sides of the box, especially Amazon’s shipping label, as evidence for matching the LPN (License Plate Number), Amazon’s identifier for returned items.

Step 3: Open the box and inspect the product in detail

Staff carefully open the box under a surveillance camera and check it against these criteria:

• Completeness: Is the main product still in the box? Are any accessories, manuals or charging cables missing?
• Physical condition: Does the product show signs of use, scratches, cracks or dirt?
• Visual check for technical faults: For electronics or small household appliances, the warehouse checks whether buttons stick and whether charging ports are broken or loose.

Step 4: Take photos and video as evidence

This is the most important step for sellers working with Amazon on a reimbursement if the buyer has committed fraud. The warehouse provides a standard set of photos including:

• A close-up of Amazon’s LPN sticker on the product.
• Photos of everything inside the box after opening.
• Close-ups of the product’s edges and corners, focusing on any suspected faults or scratches.
• On request, a short 15–30 second 360-degree video of the product.

Step 5: Sort the items and report back to the seller

After inspection, each product is placed in one of these groups:

• Like new: Still sealed, not faulty, just a slightly torn outer box. These can be relabelled and sent back to FBA.
• Slightly damaged or missing accessories: Can be sold off or consolidated and sent back to Vietnam.
• Badly damaged or swapped items: Photos are sent to the seller to file a claim with Amazon, and the items are then disposed of on request.

Next steps once you have the inspection results

Depending on the results from the Mississauga warehouse, you can choose the most cost-effective option:

1. Repack and send back to FBA (fulfillment): With fulfillment in Canada from just $5 CAD per order, Soleil Transportation applies new barcode/FNSKU labels, packs the items in compliant cartons and sends them back to Amazon FBA so you can keep selling.
2. Send them back to Vietnam: If high-value products need to go home for repair or parts, you can use our two-way Vietnam–Canada air service, which takes 10–21 days in this direction, from $16/kg.
3. Store them until you have enough: You can store returned items temporarily at Soleil Transportation’s Mississauga warehouse until you have enough to process them all at once, avoiding lots of small charges.

To start removing Amazon returns to the Mississauga warehouse or for detailed advice on our fulfillment service, review your returns list in Seller Central, then contact Soleil Transportation on +1 888-998-5199 or email the list of products to remove to info@soleiltransportation.com. Our team in Mississauga is ready to photograph and inspect your goods within 1–2 business days of receiving them.

Mandatory choking hazard warning labels

In Canada, products for children or small items children could easily swallow (especially hair accessories for under-3s or those with small parts such as beads, buttons or small metal clips) must carry a choking hazard warning.

Warning label content

The warning must be in both of Canada’s official languages, English and French. Standard wording commonly used:

• English: “WARNING: CHOKING HAZARD – Small parts. Not for children under 3 years.”
• French: “ATTENTION: DANGER D’ÉTOUFFEMENT – Petites pièces. Ne convient pas aux enfants de moins de 3 ans.”

Size and placement

• The label must be printed clearly and sharply on the product’s outer packaging (usually an OPP bag or a small paper box for hair clips).
• If the product is in a plastic bag with an opening of 5 inches (about 12.7 cm) or more when laid flat, the bag itself must also carry a printed or added suffocation warning.
• The warning label must not cover the product barcode (FNSKU or UPC).

Step-by-step Amazon Canada labelling

To get a shipment of handmade hair clips from Vietnam accepted smoothly into Amazon Canada’s warehouse, follow this prep process:

Step 1: Print and apply an FNSKU to each product

Each hair clip or set of clips needs its own FNSKU barcode on the outer packaging. This is how Amazon identifies that the product belongs to your store.

Step 2: Apply the choking hazard warning

Apply the choking hazard warning next to or above the FNSKU on the packaging. Make sure the label is flat, without creased corners, and won’t peel off in transit.

Step 3: Pack them in a large shipping box

Pack the fully labelled products in a carton. Print and apply the Amazon FBA Box ID label to the outside of the box. Don’t place it over the tape sealing the box.

Cost breakdown for labelling prep and storage

Doing the work yourself in Vietnam may save on labour, but the risk of labelling mistakes that get your goods fined or returned by Amazon is high. Using an intermediate fulfillment service in Canada to check and relabel goods is a safer solution.

Here is an estimated cost breakdown when using Soleil Transportation’s fulfillment service in Canada:

• Receiving fee: Based on the actual number of pallets or cartons.
• FNSKU / choking hazard labelling: From just $5 CAD per order for the all-in-one fulfillment service (storage, packing, labelling and delivery for e-commerce sellers).
• Temporary storage fee: Based on the actual space used each month.
• Domestic shipping from the transit warehouse to Amazon Canada warehouses: From $35 per parcel depending on the actual size and weight.

All-in-one shipping and handling to Canada

To keep costs down and avoid delays, shop owners should combine two-way shipping with professional warehouse handling.

Dedicated air freight

From Vietnam, you can send cartons of hair accessories packed in bulk to Canada by air. Average transit time is 7–14 days. Air freight on the Vietnam–Canada route starts at just $16/kg (import duties included, so you don’t have to worry about complicated clearance at Canadian customs).

Use the transit warehouse in Mississauga, Ontario

Instead of sending goods straight from Vietnam into Amazon’s warehouse (and risking penalties for incorrect labels), the goods go to the Soleil Transportation warehouse at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6. Here, our team will:

• Check the physical condition of the goods after the flight.
• Apply choking hazard warnings and FNSKU labels exactly as Amazon requires.
• Palletise the goods or repack them in compliant cartons.
• Arrange fast delivery to Amazon warehouses in Canada.

To start planning your next shipment of handmade hair accessories, check your product packaging sizes carefully and prepare your label print files. For more advice on clearing handmade products or an accurate quote for labelling at our Canadian warehouse, call +1 888-998-5199 or email your product details to info@soleiltransportation.com for the fastest support.

Why can’t you fix SKU errors directly in Amazon’s warehouse?

Once goods are in Amazon’s FBA system, warehouse staff won’t peel off and replace labels or re-sort faulty boxes for you. The only option is to create a removal order so Amazon sends the stock to an address in Canada.

Choosing a provider with a warehouse and professional fulfillment service in Canada to receive these returns is extremely important. The warehouse must understand Amazon’s labelling standards, have professional barcode printers and work quickly to keep storage costs down.

4 steps to handle returns and relabel stock in Mississauga

To rescue a mislabelled shipment, sellers can follow this standard process through our transit warehouse in Mississauga.

Step 1: Create a removal order in Amazon Seller Central

Log in to Seller Central, select the mislabelled SKUs and create a removal order. In the return address, enter our receiving warehouse:

• Warehouse address: 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6.
• Phone: +1 888-998-5199.
• Email: info@soleiltransportation.com.

Once the order is created, Amazon packs the stock and ships it within Canada to our Mississauga warehouse.

Step 2: Receive and count the goods at the warehouse

Returns from Amazon usually don’t arrive all at once. They come in several parcels because the stock was stored in different provinces. When the boxes reach our Mississauga warehouse, we:

• Photograph the outside of each returned box.
• Open the boxes and count the actual quantity of each item.
• Check against the seller’s list of faulty products to identify exactly which items need relabelling.

Step 3: Print new SKU labels and apply them to FBA standards

The seller sends the PDF file with the new SKU barcodes (Amazon’s standard FNSKU) through the system. The order processing team at the Mississauga warehouse then:

• Uses a professional label printer so the print is sharp and doesn’t smudge when Amazon scans it.
• Applies the new label directly over the old, incorrect one, making sure no part of the old barcode shows underneath so the scanner can’t misread it.
• Repacks the products in strong standard cartons.

Step 4: Create a new FBA shipment and send it back to Amazon

Once relabelling is complete, we provide the exact dimensions and weights of the packed boxes. The seller uses this information to:

• Create a new FBA shipment in Seller Central.
• Download the box labels and send them to us.
• We apply the box labels and hand the shipment to Amazon’s partnered carriers for pickup, or deliver it straight to the Amazon warehouse on request.

Costs and turnaround at the Mississauga warehouse

We offer an all-in-one fulfillment solution in Canada at very competitive prices for small and medium-sized e-commerce sellers:

• Fulfillment in Canada (including receiving returns, temporary storage, repacking and relabelling): from just $5 CAD per order.
• Domestic shipping within Canada and to the US for large parcels once processed: from just $35 per parcel.
• Relabelling and repacking usually take just 2 to 3 business days after all returns arrive at the Mississauga warehouse, so sellers can get their products back on the virtual shelf quickly.

To start fixing your mislabelled stock or get a detailed quote for each product, have the quantity of stock to remove ready and contact us on +1 888-998-5199 or at info@soleiltransportation.com for the fastest support.

To help Vietnamese shop owners send stock into Amazon Canada with confidence and without legal problems, this article explains in detail how to label wooden toys for Amazon Canada, along with ways to keep storage and labelling costs down.

Mandatory warning label rules for wooden toys in Canada

For wooden children’s toys, especially those with small parts, Health Canada strictly requires warning information to prevent choking or injury. Product labels must meet these standards:

1. Mandatory bilingual labels (English and French)

Canada has two official languages. All warning labels, instructions and safety information on toy packaging must be in both English and French. For example, a choking hazard warning for small parts must appear in both languages side by side:

• English: “WARNING: CHOKING HAZARD – Small parts. Not for children under 3 years.”
• French: “ATTENTION: DANGER D’ÉTOUFFEMENT – Petites pièces. Ne convient pas aux enfants de moins de 3 ans.”

2. Age warning symbol

As well as text, the label needs a visual age warning symbol (for example, a red crossed-out circle with a baby’s face and “0–3”) so shoppers can see it immediately from outside the box.

3. Traceability information

The label must clearly show the name of the manufacturer or the importer responsible in Canada, a contact address and the batch or lot number so the product can be recalled in an emergency.

How to label wooden toys for Amazon Canada

To get your stock into Amazon FBA smoothly, labelling is usually done in two main stages:

Step 1: Prepare FNSKU and warning labels in Vietnam

Before shipping, create a shipment in Amazon Seller Central to get your FNSKU (Amazon’s own barcode).

• Each wooden toy must be packed individually in a paper box or protective plastic bag.
• Apply the FNSKU label over the manufacturer’s original barcode (if any).
• Design a bilingual English–French warning label and apply it where it is most visible on the outside of the product packaging.

Step 2: Ship to Canada and process at a fulfillment warehouse

Many shop owners send unlabelled goods to Canada to save production time in Vietnam, or need to relabel because Amazon’s rules have changed. In that case, you need an Amazon Canada labelling service right there in Canada to get it done quickly.

Goods from Vietnam are shipped by air with Soleil Transportation in an average of 7–12 business days. After customs clearance (the shipping price includes all import duties), they are taken to our warehouse in Mississauga, Ontario to be checked, labelled and packed to FBA standards.

Labelling and fulfillment costs in Canada

Labelling at home or hiring unprofessional services in Canada can get very expensive. Soleil Transportation offers an optimised all-in-one solution for Amazon sellers:

• Fulfillment in Canada: From just $5 CAD per order for storage, packing and delivery for e-commerce sellers.
• Domestic shipping within Canada and to the US: For FBA shipments that need to go to Amazon warehouses in Canada or the US, domestic shipping starts at just $35 per parcel.
• Basic packing: Standard cartons are included. For heavy or oversized parcels, or those that need a wooden pallet to meet Amazon’s strict warehouse rules, we can reinforce them for a reasonable surcharge confirmed in advance.

Common Amazon Canada labelling mistakes

While helping Vietnamese sellers send stock into Amazon warehouses, we have seen several common mistakes that lead to goods being refused:

• Blurry or peeling labels: Poor-quality thermal printers produce barcodes that fade in transit. When Amazon’s scanners can’t read the code, the goods are classed as “Unfulfillable”.
• Labels in the wrong place: FNSKU labels placed over a fold in the box or on a curved corner, distorting the barcode.
• Missing suffocation warnings: If your wooden toy is packed in a plastic bag with an opening larger than 5 inches, Amazon requires a suffocation warning printed on the bag.

All-in-one shipping and labelling with Soleil Transportation

If you are struggling with complex labelling rules or can’t find a warehouse in Canada to handle returns and relabelling, Soleil Transportation is a partner you can rely on.

Our modern warehouse is at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6. From here, your goods can easily be labelled, palletised and shipped quickly to Amazon FBA warehouses across Canada.

Before sending your next shipment of wooden toys to Canada, have your warning label designs ready and contact us on +1 888-998-5199 or at info@soleiltransportation.com. Our team will advise you on the correct labelling and send you an all-inclusive shipping quote from Vietnam.

Soleil Transportation offers relabelling and ASIN changes directly at our Mississauga warehouse, helping e-commerce shop owners fix these problems quickly at the lowest cost.

Why do you need an Amazon FBA relabelling service?

When selling on Amazon Canada, there are many situations where you have to change a product’s labels or barcodes:

• Changing an ASIN or SKU: When you want to merge or split listings, or launch a new sales program that requires a new product identifier.
• Faded, torn or non-compliant labels: Amazon’s fulfillment centres use very strict automatic barcode scanning. A single scratch on a UPC/FNSKU that stops it scanning gets your goods classed as “Unfulfillable”.
• Customer returns: Customers return products in boxes that have been opened or with torn labels. You need to check the product’s condition, repack it and apply a new label to resell it.
• Avoiding Amazon’s high storage fees: Amazon’s long-term storage fees are very high. Many sellers pull stock out to Soleil Transportation’s outside warehouse, relabel it and then send it back to Amazon in smaller batches.

The relabelling process at Soleil Transportation’s Mississauga warehouse

To help sellers as quickly as possible, our relabelling process is kept simple:

Step 1: Create a removal order on Amazon

In Amazon Seller Central, create a removal order to send stock from the FBA warehouse to Soleil Transportation’s warehouse in Mississauga:

• Delivery address: 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6.

Step 2: Send the new label files and detailed instructions

After creating the removal order, send us the new FNSKU label PDF or shipping labels with detailed instructions (for example, whether to cover the old label or remove it before applying the new one).

Step 3: Receive and count the goods

When the goods arrive in Mississauga, our team opens the boxes and counts the actual quantity received against your records to make sure nothing was lost while Amazon shipped it back.

Step 4: Relabel and repack

We use professional label printers so the print is sharp, smudge-free and the correct Amazon size. Each product is labelled exactly where required. Once labelled, the goods are repacked in standard cartons.

Step 5: Send the stock back to Amazon FBA

You create a new inbound shipment on Amazon and send the box labels to Soleil Transportation. We apply the box labels and hand the shipment to a domestic carrier (UPS, FedEx or Amazon’s LTL trucks) for pickup.

Relabelling and ASIN change costs at Soleil Transportation

We understand that operating costs directly affect your margins. That is why our fees are clear and suited to orders of every size:

• General fulfillment in Canada: From just $5 CAD per order (storage, packing and delivery for e-commerce sellers).
• Relabelling fee: Based on the number of products to process in each batch. The larger the batch, the lower the cost per item.
• Basic packing fee: Includes a standard carton to protect your goods in transit.
• Surcharges: Only for oversized or heavy goods, or special requests such as wooden pallets for LTL shipments.

Every cost is confirmed with you before work begins, with no unreasonable hidden fees.

Benefits of choosing Soleil Transportation as your 3PL partner

• Strategic location: Our warehouse is in Mississauga, Ontario, a major logistics hub next to Toronto and very close to Amazon’s large FBA warehouses in Ontario, which shortens domestic transit and saves on freight.
• Flexible support: Besides relabelling, we can visually inspect returned goods and advise you on whether they can be resold.
• Affordable domestic shipping: With domestic shipping within Canada and to the US from $35 per parcel, we keep down the cost of sending stock back to Amazon FBA once the labels are fixed.
• Easy payment: We accept convenient payment methods for Vietnamese customers in both Canada and Vietnam, including Interac e-Transfer, bank transfer, credit card and cash.

To start fixing your mislabelled stock in Canada, have the number of products and the box sizes ready, then call us on +1 888-998-5199 or email info@soleiltransportation.com. The Soleil Transportation team will quickly advise you on the best approach and send a detailed quote.

To optimise costs and earn more five-star reviews, many shop owners choose storage and order processing right in Canada.

How does fulfillment in Canada work?

Fulfillment in Canada takes care of all the logistics after the customer clicks “Buy now”. Instead of sending each small item from Vietnam whenever an order comes in (which takes 7–14 days and costs a lot per parcel), you can send one large shipment for storage in Mississauga, Ontario.

The basic process includes:

1. Receiving: Your goods are shipped to the warehouse in Canada, counted and put on shelves.
2. Storage: Goods are kept safely in the warehouse.
3. Order processing (pick and pack): When a new order comes in from Etsy or Amazon, the system receives the details. Warehouse staff pick the item and pack it to standard.
4. Labelling and delivery: Domestic carrier labels are applied and the parcel is handed over for delivery to the customer.
5. Returns: Returned orders are received, checked and put back into stock if the product is in perfect condition.

A breakdown of fulfillment costs in Canada

When calculating your product margins, you need to understand the 4 core cost groups at the Mississauga warehouse.

1. Order processing fee (pick and pack)

This is the fee each time staff pick a product, pack it in a box or bubble mailer and apply the shipping label.

• Starting price: from just $5 CAD per order.
• This includes basic packing in a standard carton or mailer. Fragile items that need extra bubble wrap or foam carry a small surcharge depending on the materials used.

2. Storage fee

This is based on the space your goods take up in the warehouse (per cubic metre, per pallet or per small shelf bin for handicrafts and jewellery).

• Money-saving tip: Rotate your stock regularly and avoid keeping inventory for more than 90 days to keep storage costs down.

3. Kitting and labelling fee

This applies when you need to change packaging, cover barcodes with new labels (FNSKU for Amazon) or bundle several products into a gift set before shipping. It is usually charged per label or per manual operation on each product.

4. Returns handling fee

Return rates on US and Canadian marketplaces range from 5% to 15% depending on the category. When a customer returns an item and you have no return address in Canada, the product is usually destroyed, which is very wasteful.

The Mississauga warehouse receives these returns, photographs them and reports their condition to you, relabels them and sends them to another customer if the product is still brand new.

Benefits of a warehouse in Mississauga, Ontario

Mississauga is the largest logistics hub in Ontario and in all of Canada, right next to Toronto Pearson International Airport. A warehouse here gives your shop a strong competitive advantage:

• Faster delivery: Domestic shipping from Mississauga to major cities such as Toronto, Ottawa and Montreal takes just 1–3 business days, boosting your rating on Etsy and Amazon.
• Lower domestic shipping costs: Domestic shipping within Canada and to the US starts at $35 per parcel for larger shipments, or you can use affordable domestic express services for each small parcel.
• Easy connections: From the Mississauga warehouse, you can easily send stock into Amazon Canada FBA warehouses or forward it quickly to the US.

How to get started with fulfillment

If you are a shop owner in Vietnam and want to set up stock in Canada, follow these steps:

• Step 1: Prepare your SKU list
  List the size, weight and a photo of each product to get a detailed quote for each packing operation.
• Step 2: Consolidate and ship to Canada
  You can ship on your own or use our two-way air freight service, which takes 7–14 days from Vietnam to Canada, from $16/kg with import duties included.
• Step 3: Set up the system and storage
  When your goods arrive at the warehouse at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6, we count them and update the quantities in the system so you can track them easily.
• Step 4: Sell and track orders
  Whenever an order comes in, the details go to the warehouse for packing and dispatch. You can track each order online with your order or booking number.

For a detailed cost breakdown tailored to the size and weight of your products, prepare your product information and call +1 888-998-5199 or email info@soleiltransportation.com for the fastest support.